Your Privacy Is Our Responsibility
This policy clearly explains how your personal information is collected on the seba65 platform, why it is used, and the measures taken to keep it secure.
Introduction and Scope
This privacy policy applies to all services on the seba65 platform. When you use our website, create an account, or take part in any gaming activity, you are considered to have accepted the terms of this policy.
seba65 always treats the privacy of user information seriously. The purpose of this policy is to clearly inform you about what information we collect, how we use it, and what steps we take to keep your information secure.
This policy may be revised from time to time. We will post a notice on the website when changes are made. Our Terms and Conditions should be read alongside this privacy policy, as both documents together form the basis of the agreement between you and seba65.
This policy applies only to the seba65 platform. Third-party websites or services are governed by their own privacy policies.
Information We Collect
We collect various types of information to provide services on the seba65 platform. This information comes from two main sources: information you provide directly and information collected automatically.
2.1 Information You Provide
You provide the following information when registering an account and using our services:
- Full name and date of birth (for age verification — you must be 21+ to participate on seba65)
- Email address and mobile number
- Residential address
- Payment information (such as bKash, Nagad, Rocket, Upay account numbers and bank details)
- Identity verification documents (national ID card or passport details)
- Messages you write when contacting support
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- Device type, operating system and browser information
- IP address and approximate geographical location
- Activity logs on the platform (login times, game history, transaction records)
- Information collected through cookies and similar tracking technologies
2.3 Cookies Policy
We use cookies to improve your browsing experience and remember your preferences. There are two types of cookies: essential cookies (which are necessary for the platform to function properly) and analytics cookies (which help us improve the quality of our services). You can manage cookies through your browser settings, but disabling essential cookies may cause some services to stop working properly.
How Your Information Is Used
seba65 uses collected information only for the legitimate purposes listed below. Any use of information stays within the limits described in this policy.
3.1 Account Management
We use your personal information to create, verify and secure your account. Age verification and identity confirmation are an essential part of our responsible service delivery.
3.2 Financial Transaction Processing
We use your payment information to verify and process deposit and withdrawal requests. This information is essential for completing transactions via bKash, Nagad, Rocket, Upay and bank transfer.
3.3 Customer Support
Our support team uses your account and contact information to resolve your issues and handle complaints. Our 24/7 live chat and email support is available in both Bangla and English.
3.4 Service Improvement
We use information for analytical purposes to improve platform performance and user experience. This analysis is always done at an aggregate level — not to build individual profiles.
3.5 Security and Fraud Prevention
We monitor account activity to detect and prevent unauthorized access, fraud and other misuse. This is done to protect your own account and financial information.
seba65 never sells your personal information to third parties for marketing or advertising purposes.
Sharing Information with Third Parties
seba65 shares your information with third parties only in limited circumstances and only for defined purposes. These circumstances are described in detail below.
4.1 Service Provider Partners
We work with trusted third parties for payment processing, identity verification and technical services. Only the information needed for them to complete their service is shared with these partners. They are required to use the information according to our instructions and may not use it for any other purpose.
4.2 Game Studios and Technology Providers
Software from various game studios including Evolution, Pragmatic Play Live, PG Soft and JILI is used to run games on our platform. These companies receive access to the minimum information needed to operate the games.
4.3 Legal Obligations
We may disclose information to comply with legal obligations, court orders or legitimate requests from government authorities. Such disclosure is always within the limits of applicable law and only to the extent necessary.
4.4 Business Changes
User information may be transferred in the event of a business merger, acquisition or asset transfer. In such circumstances we will notify users in advance and ensure compliance with the new policy.
Data Security Measures
seba65 follows industry-standard security technologies and practices to keep your information secure.
5.1 Encryption Technology
All data transmission on our platform is protected by SSL (Secure Socket Layer) encryption. High-level encryption technology is applied when storing payment information and other sensitive personal data.
5.2 Access Controls
Only staff who need your personal information to deliver a service can access it. All staff operate under strict confidentiality agreements.
5.3 System Monitoring
Our technology team conducts round-the-clock system monitoring to detect unauthorized access and unusual activity. Swift action is taken if a security incident occurs.
5.4 Data Retention Period
We retain your information for as long as is necessary to provide services and meet legal obligations. Certain information may be retained after an account is closed in accordance with legal requirements.
Despite our best security efforts, data transmission over the internet is not entirely without risk. Keep your password confidential and contact us if you notice any suspicious activity.
Your Rights and Controls
As a registered user of seba65, you have specific rights over your personal information. We respect these rights and help you exercise them.
6.1 Right to Access Information
You can request to know what information we have collected and stored about you. A response to this request will be provided within a reasonable time.
6.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you have the right to request a correction. Keeping information accurate and up to date is important for both parties.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, we may need to retain some information where there are legal obligations or ongoing disputes.
6.4 Right to Opt Out of Marketing Communications
If you do not want to receive promotional emails or messages, you can contact our support team at any time to stop them. It is not possible to stop important account-related notifications.
6.5 Responsible Gaming Tools
We provide various tools to help you manage your gaming activity. Read our Responsible Gaming Policy and use deposit limits, self-exclusion or account breaks as needed.
Age Verification and Minor Protection
seba65 services are for people aged 21 and above only. Protecting minors is very important to us and we take active steps toward this goal.
Every user's age is verified at account registration. No financial transaction is processed until age verification is complete. If we suspect that an account belongs to a minor, that account will be suspended pending additional verification.
We never intentionally collect information from anyone under 21. If it becomes known that we have collected information belonging to a minor, that information will be deleted immediately and the associated account will be closed.
Policy Changes and Updates
We may review and update this privacy policy from time to time. This policy may be revised based on changes to services, legal requirements or user feedback.
For significant changes, we will send a notification to your registered email or post one on the platform. The date on which a revised policy takes effect will always be noted on this page. If you continue to use the platform after changes have been made, you are considered to have accepted the new policy.
To learn more about seba65, visit our About Us page. For answers to common questions, go to our FAQ section.
Contact Us
Contact us for any questions about this privacy policy or your information.